what an experience!

waah did you know what happen today at work?? this angry middle aged man came in early this morning then made a lot of noise. he was kinda scolding me about various things which i didnt understand. then he gave me this letter about the government cancelling some rebate for some house upgrade thingy. he kinda demanded i translate it to simple english and then threw me ANOTHER letter that stated he had to pay the full amount for the upgrading thing. it was pretty confusing cuz i didnt exactly know what he wanted. he kept pointing out that he had an illness (by waving this doctor's note at my face) and said that the government is trying to cheat him. yea i was a bit scared at first (i was shaking dudeee!!) cuz he was extremely fed up and insisted i was working for the government. then later i saw the doctor's note and ho ho ho guess what angry middle aged man is actually suffering from mental illness. DOH. no wonder lahhh! haha yea but in the end i think i figured out what he wanted, he was just there to complain why is it a "sick" man like himself, someone who cannot work and constantly needs treatment, have to pay the full amount for the house upgrading thing. how can he afford it? i guess he had a good reason to be angry but alamak uncle, you're screaming at the wrong person lah. but anyway it was quite a good challenge cuz i had to try so hard to convince him that im not the government (i think he still dun believen me tho). man i wonder what the government did to him previously that this guy is so angry?!! maybe the government is the one that cause him to become "depressed and have pyschotic symptoms" (it's really written in the note!)? oh crap tomorrow gonna have another big challenge. cuz i told him to come back tomorrow when my manager is around but then just found out she will be on leave tomorrow!

everyday is an exciting and challenging day at blnl ! :)

Future IMH Staff